# IT that answers. Statewide.

Florida Managed IT Group is a live-answer, US-based managed IT desk for companies that cannot go down. Month-to-month. Fully managed or co-managed. Onsite across Florida. No overseas queue.

## What we do

We take the queue, the monitoring, and the ugly 2 a.m. problems so leadership is not the backup help desk.

- **Managed IT** — Monitoring, patching, backups, and a live-answer desk that owns the ticket.
- **Co-managed IT** — We back the internal team you already have. Shared queue, after-hours, and the work nobody has time for.
- **Cybersecurity** — Hardening, backup, and response written against HIPAA, PCI, SOC 2, NIST, or CMMC — not a vague compliance line.
- **Microsoft 365** — Identity, mail, and files that behave the same way every day.
- **vCIO** — A planner in the room for roadmap, budget, and what to retire.
- **Business VoIP** — Voice on the network we already watch.
- **IT procurement** — Hardware sourced, imaged, and warrantied.
- **Network management** — Wi-Fi, firewalls, switching, and the wiring closet, sold as a service.

Exact response times live in a written SLA you can request on the first call. This page does not publish a number we cannot keep.

## Who it's for

Florida offices that want one desk to own monitoring, tickets, and the plan. Healthcare, legal, and finance get the same desk plus the framework they are actually audited on. Not a fit if you only want a one-time break-fix visit and no ongoing scope.

## Florida coverage

Practice covers 10 counties: Hillsborough, Pinellas, Polk, Pasco, Sarasota, Orange, Miami-Dade, Broward, Palm Beach, and Lee. Wave 1 city pages are live for Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Lakeland, Wesley Chapel, and Sarasota. More city pages are rolling out.

## How to start

1. Tell us what is breaking and who it is hurting.
2. We audit systems, security, and support gaps in writing.
3. You get a prioritised fix list, a monthly number, and a start date.

Request a [free IT assessment](https://williamm474.sg-host.com/free-it-assessment/) — risk score, priority fix list, 30-minute walkthrough. No cost, no obligation. Or use the [contact form](https://williamm474.sg-host.com/contact-us/). Phone and street address are not published on this site.

- [Services](https://williamm474.sg-host.com/services/)
- [Service areas](https://williamm474.sg-host.com/service-areas/)
- [llms.txt](https://williamm474.sg-host.com/llms.txt)
- [openapi.json](https://williamm474.sg-host.com/openapi.json)
- [API documentation](https://williamm474.sg-host.com/docs)
- [Developer resources](https://williamm474.sg-host.com/for-agents/)